Shipping policy

OPTIACC ships networking accessories, optics, cables, PoE parts, rack supplies, tools, and tested used networking gear from the United States.

Processing time

• Most in-stock accessories ship within 1-2 business days after payment clears.
• Used gear and heavier hardware may require 1-3 business days for final testing, serial-number review, and secure packing.
• Bulk quote or special-order shipments will be confirmed before payment.

Shipping rates

Available carrier options and shipping rates are shown at checkout. Large or heavy used equipment may require a separate shipping quote.

Damage or delivery issues

If an order arrives damaged, keep the packaging and contact us at jia@optiacc.com with your order number, photos, and a description of the issue.